The hotel offers amenities for your comfortable stay and unforgettable experiences
Good Breakfast Spot
“I loved starting my day at the beach restaurant where the included breakfast was simple yet delicious, perfectly setting the tone for a relaxing day.” view full review
Refreshing Swimming Pool
“The swimming pool was a highlight of my stay, providing a refreshing escape after a day at the beach with a perfect temperature for relaxation.” view full review
Immaculately Clean Rooms
“I was impressed with the cleanliness of my room, which always smelled fresh and provided a comfortable retreat after a long day.” view full review
General
No smoking on site
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Sports & Fitness
Diving
Snorkelling
Fishing
Services
Paid shuttle service
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Garden area
Spa & wellness centre
Sauna
Massage
Room features
Air conditioning
Terrace
Bathroom
Free toiletries
Media
AM/FM alarm clock
Show more
Location
Av. Arq Carlos Lazo Mza 28 Lt 15-1 Smza 1, Zazil-H,
Isla Mujeres,
Mexico,
77400,
Quintana Roo
Map view
Av. Arq Carlos Lazo Mza 28 Lt 15-1 Smza 1, Zazil-H,
Isla Mujeres,
Mexico,
77400,
Quintana Roo
City landmarks
Calle Abasolo
Parador Fotografico
690 m
Between Calle Abasolo And Av. Rueda Medina
El Malecon
890 m
Lighthouse
El Farito
1.8
km
Isla Mujeres
3.0
km
Church
Guadalupe Chapel
3.3
km
Store
Chedraui
3.2
km
Quintana Roo
Muelle publico de Isla Mujeres
3.0
km
Corner of Pedro Joaquin Coldwell and Antiguo Oasis
Crayola House
3.6
km
Island
JOYSXEE Floating Bottle Island
3.6
km
Makax Lagoon
3.9
km
School
Tortugranja
4.7
km
Avenida Sac Bajo n 84 (Between Turtle Farm and Dolphin Discovery)
IceBar Mexico
4.4
km
Isla MujeresMexico
Shark Beach
4.5
km
Carretera Al Garrafon Mz 121 Lote 5 El Cañotal
Marina Makax
4.6
km
La Gloria
Women's Beading Cooperative
5.0
km
Isla Mujeres 77400Mexico
Hacienda Mundaca
5.4
km
Church
El Sagrado Corazon de Jesus
5.1
km
Museum
Captain Dulche's Museum
5.8
km
Carretera a Garrafon Fracc. Turquesa Lote 9 A y B
Kin Ha
6.3
km
Nearby
Beach
Playa Norte
90 m
El Centro
590 m
Church
Parroquia Inmaculada Concepcion
570 m
Av Rueda Medina 78
Playa Sol
560 m
Tripper
350 m
Zazil-ha
Green Demon Beach Club
180 m
Playa El Cocal
420 m
Isla Mujeres
Hermosa Caleta
290 m
Centro - Supmza. 001
Punta Norte Lighthouse
350 m
Beach
Playa Centro
30 m
Restaurants
Creperia Chez Tibu
40 m
Calle Carlos Lazo
Loncheria Alexia y Geovanny
290 m
Av. Guerrero Mercado Municipal
Taqueria Glenssy
290 m
Avenida Adolfo Lopez Mateos 27 Centro - Supmza. 001
Tacos Tumbras
300 m
Avenue Guerrero
On Fire - Grill Trailer
200 m
Av Carlos Lazo entre Adolfo Lopez y Matamoros Atras del mercado principal
Rooster on the go
250 m
Av. Carlos Lazo Col. Centro
Pizza & a...More
270 m
Avenida Hidalgo Center
Taqueria Medina
390 m
Avenue Hidalgo
Happy Buddha
250 m
Supmza 1 Mza 30 Av Carlos Lazo No 53 Lt 16 Entre IMSS y poc na
Elements of the Island
450 m
Ave Juarez 64
Reviews and Ratings
Feedback from previous guests about their experience.
56%
liked the hotel and would stay again
5.6/10
Guest rating
Rooms
5.5
Location
8.0
Service
5.5
Dining
5.0
Guest reviews
5.6/10
based on 4 reviews
3.5/5
based on 835 reviews
7.4
7.4/10 based on 302 reviews
#29 of 53 hotels in Isla Mujeres based on Tripadvisor
Jack
United States,
January
2024
5.8/10
I had a mixed experience at this hotel. While the location was fantastic with easy access to the pool for changing, the room was disappointing with dirty curtains, a stained pillowcase, cracked tiles, and pesky mosquitoes coming in through missing caulk. Sadly, I won't be returning here, but the comfort and cleanliness of the stay did make me love the hotel and its location enough to book a future vacation in April.
Rooms
5.0
The room I stayed in was very comfortable and clean.
Service
7.0
The service was friendly, but the hotel's refusal to compensate for issues like stale coffee and toast left a bit of a sour taste.
Location
8.0
The location was amazing, with the ability to walk to Hidalgo and great views, yet the presence of distressed tables nearby was off-putting.
Dining
5.0
The dining experience was disappointing, consisting of minimal breakfast options with cold toast and terrible coffee.
Facilities
The hotel had a paid shuttle service and tours/ticket assistance available.
Leroy
United States,
September
2023
6.8/10
I had a cozy room with a beautiful balcony overlooking the lush tropical gardens on the grounds, offering a partial ocean view. The room was small but had good and comfortable beds. A slight update could enhance the overall experience. The hotel is located at a perfect spot, close to North Beach and great dining options. However, the service fell short in attentiveness and availability at times.
Rooms
7.0
My room had a lovely veranda with a partial ocean view over the lush tropical gardens. The beds were comfortable but the room was basic and could use a little update.
Service
5.0
The service was not very attentive to my needs, and there were long waits at the front desk. However, the hotel offered shuttle services, paid shuttle options, and tours/ticket assistance.
Location
9.0
The hotel's location is unbeatable, just a block away from the beach, near great restaurants, and convenient for exploring the area.
Dining
6.0
The dining options were simple, with basic offerings like coffee, orange juice, and toast. However, freshly baked cookies were a nice touch.
Facilities
7.0
The facilities were adequate, though not outstanding. Additional attention to maintenance and cleanliness would be beneficial.
James
United States,
August
2023
5.0/10
Despite the dated rooms with cleanliness issues, the hotel's location next to a restaurant and the proximity to the beach are the highlights. However, the poor service and unfriendliness detracted from the overall experience.
Rooms
5.0
The rooms were very dated and had cleanliness issues, such as stained curtains and a blood-stained pillowcase.
Service
5.0
The daily cleaning service was subpar, and the staff were extremely unhelpful and unfriendly.
Location
7.0
The location is great, just a few steps from the best beach in Isla Mujeres, but service for the price was lacking.
Dining
5.0
The complimentary breakfast was disappointing with only dry toast and coffee available.
Facilities
The hotel offers shuttle service and tours/ticket assistance, but the cleanliness issues and unfriendly service overshadowed these amenities.
Harold
United Kingdom,
June
2023
6.4/10
The hotel is conveniently located close to the beach, but rooms are a bit small. The service was friendly, but the Wi-Fi didn't work as expected. Overall, a good value for the price.
Rooms
6.0
The room was a bit small but not too bad. It looked different from the pictures.
Service
7.0
The service seemed uninterested at times, but the staff was friendly overall.
Location
8.0
The hotel is just seconds from the beach and within walking distance to the town and port. Convenient parking available.
Dining
5.0
The breakfast was okay but not competitive with other places. The dining experience was average.
Facilities
6.0
The facilities were dated but functional. Paid shuttle service available.